Hold Short Privacy Policy

Effective November 15, 2026

Hold Short is made by Neblina Labs (“we”). This policy explains what the app sends us, why, and the choices you have. If you have a question, email [email protected].

What the app sends

Played sessions (you can turn this off)

Each session you play is sent as a replay of your inputs (the instructions you give and when), with the app’s version and your device’s model and iOS version. It doesn’t include your name, your Apple Account, your location or anything else about you. We watch sessions to find bugs you may not have noticed and to tune the game.

To stop it, open the menu, tap Privacy and turn off Send sessions to the developer. Sessions not yet sent are then deleted from your device.

Problem reports

When you send a problem report, it includes your note, a replay of the session so far, diagnostic information about the game’s state and performance, the app’s version, and your device’s model and iOS version. If you give an email address with the report, it includes that too, so we can reply.

While sending sessions is turned on, the app may also send a report on its own when it detects something that should never happen in the game. These never include an email address.

Feature votes, airport requests and ideas

The features you vote for, the airports you ask for and the ideas you write are sent as one list per Apple Account, so each person counts once however many devices they play on. If you give an email address, it is kept with your list so we can tell you when something you asked for ships.

Tutorial progress

Your progress through the tutorial is synced between your own devices through your iCloud account. We can’t see it.

Identifiers

iCloud gives each app an identifier for each person who uses it. It is specific to Hold Short and doesn’t reveal your name, your Apple Account or your email. Your feature and airport list is stored under a one-way scrambled form of that identifier, so that it stays one list per person. We don’t use any advertising identifier or track you across other apps or websites.

How we use it

• To find and fix bugs, and to make the game play better.
• To decide which features and airports to build next.
• To email you, only if you gave us your address: a reply to your report or idea, or a note when something you asked for is in the game. We don’t send marketing email.

Where it’s stored

Everything the app sends is stored in Hold Short’s database in Apple’s iCloud (CloudKit), which only the app and we can access. Apple stores it under Apple’s privacy policy. We also download copies to our own computers to study them.

How long we keep it

Sessions and reports that can’t be sent (for example, because the device has no iCloud account) are deleted from your device after two weeks. What we receive is kept for as long as it is useful for developing the game. You can ask us to delete it at any time.

Your choices

• Turn off sending sessions in the app’s Privacy screen.
• Leave the email field empty; everything works without it.
• Ask us to delete what you sent, or the email you gave, by writing to [email protected]. Because sessions don’t name you, tell us roughly when you played or the email you gave so we can find them.

Children

Hold Short isn’t directed at children under 13, and we don’t knowingly collect personal information from them. If you believe a child has given us an email address, write to us and we’ll delete it.

Changes

If this policy changes, we’ll post the new version here with a new effective date. If the app starts sending anything new, the app’s Privacy screen will say so too.

Contact

Neblina Labs
[email protected]